Thank you for supplying and delivering a new water softener for me.
We have had a softener for about 40 years so this one should see us out, but it was because of Mark who fielded my initial call and dealt with my questions with so much knowledge and evident experience that I had no hesitation in asking for you to supply. My old Permutit machine had gone and frustrated with sheer ignorance when seeking information elsewhere it was a delight to get someone who was brilliant, spoke my language and with whom I felt confident would treat me fairly.
Yesterday I was proved right on all counts. Mark delivered a compact machine which would do the job, he unpacked it, installed it, commissioned it and told me what I needed to do to keep it running. Then from the van he produced the right salt type and set it off. Just brilliant service and one which my neighbour could not believe that we had a new softener in and working in such a short time, and so neatly done.
You and your firm have been a joy to work with and I will ensure that I do not keep that a secret.
We engaged UKh2o for our single storey extension and new kitchen. Mark and the team were great from the start, with design ideas, responsive communication and competitive pricing to fit our budget. The building team were punctual, courteous and kept the site tidy which made it easier to live through the project. We are thrilled with the final result and have recommended them to our friends. Thanks for the hard work team!!
Honestly the best service, from quote to install in 24 hours. We chose a Kinetico system.
We had a limited schedule when we could get our system installed and they managed to fit us in at such late notice within 24 hours. What great service! Comparable pricing to the major UK retailers, much prefer to keep it local with Mark and David and the team here in Ferring. Really professional friendly service the install was fab
Thanks guys, loving the softened water already
Could you pass on our thanks to the two people who fitted our water softener. They were very helpful, especially as our builders had not supplied the correct facility for the fitting of the softener. They made amendment to our system and gave instructions on how our builder should finalise the system. This was, we think, over and above what they usually need to do. Thank you.
We are delighted and astonished at the magical transformation with the installation of the water softener, it has exceeded our expectations! Please pass our grateful thanks on to all concerned.
Mark and the team have looked after our boilers, water tanks, central heating, softeners and solar thermal system for many years, they have always been prompt and reliable.
I have no hesitation
Service was excellent & workmanship exceeded expectations. A joy to deal with
Very many thanks for your help over the last 24 hours, We returned from holiday on Wednesday to find our drinking water tap had broken, I rang you that afternoon and you made arrangements for your technician to come on Thursday. He, David, arrived first thing in the morning even advised me he would be 5 mins late. Did a great job very professionally and I was charged a very reasonable amount for absolutely first class service. Thank you very much a good experience on our return from a long flight home from Australia
Just to say I am very pleased with the new water system that you kindly installed for me, it is a great improvement on the previous system. I also appreciate the trust you put in me – letting me spread my payments.